Front Desk Concierge — Resident Services & Security

Glasgow Operations LLC; United States; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401k

Full-time & Part-time Benefits

Training & Career Laddering

Great work-life balance

Flexible scheduling

Job summary

Harmony Senior Services in Newark, DE, seeks an organized front desk administrator to greet visitors, answer calls, and support multiple departments. You will monitor security systems, log visits, file documents, and assist with scheduling and payroll-related tasks for residents and staff.

Qualified applicants have a high school diploma or GED, strong communication and interpersonal skills, and the ability to multitask in a busy environment. Weekend and holiday shifts may be required.

Qualifications

• High school diploma or GED required.
• Professional appearance and demeanor.
• Experience in administrative functions.
• Polite and professional phone etiquette.
• Organized and team-oriented.
• Effective verbal and written communication.
• Ability to sit for extended periods and multi-task.
• Willing to work weekends/holidays.
• Attend in-services and staff meetings.

Responsibilities

• Greet visitors to the community and answer the telephone, transferring calls or taking messages as needed.
• Monitor walkie-talkie, door security system and fire panel and assist as required.
• Maintain visitor sign-in/out logs and perform general administrative tasks (filing, copying).
• Ensure courteous, friendly, and helpful communication with residents, visitors, and staff.
• Log service requests for residents and staff; coordinate van schedules as needed.
• Keep front desk and lobby area clean and neat at all times.
• Assist with payroll deduction or personal check processes for meal tickets.
• Ensure building security and periodic checks of entrances/exits.
• Attend required in-services and staff meetings.

Skills

Phone etiquette

Administrative functions

Communication skills

Organization

Teamwork

Customer focus

Education

High school diploma or GED

Job description

Harmony Senior Services in Newark, DE, seeks an organized front desk administrator to greet visitors, answer calls, and support multiple departments. You will monitor security systems, log visits, file documents, and assist with scheduling and payroll-related tasks for residents and staff.

Qualified applicants have a high school diploma or GED, strong communication and interpersonal skills, and the ability to multitask in a busy environment. Weekend and holiday shifts may be required.