Front Desk Concierge — Medical Office (Mon-Fri)

VIPcare; Oklahoma City (OK); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

401(k) through Fidelity

Paid Time Off (PTO)

Teladoc virtual care

8 paid holidays per year

Job summary

VIPCARE is seeking a Receptionist to provide exceptional front-office service at our Oklahoma City clinic. You will welcome patients, manage appointments, verify insurance, collect payments, and support care coordination within a Medicare Advantage, value-based care setting.

The role requires strong customer service, HIPAA knowledge, and EMR proficiency, with 1+ year in a medical office preferred. Monday–Friday, no weekends, with competitive benefits and a team-focused environment.

Qualifications

• High school diploma or equivalent required.
• 1+ year experience in a medical office or healthcare setting preferred.
• Experience with patient registration, scheduling, and insurance verification.
• Knowledge of HIPAA requirements and patient confidentiality.
• Experience with EMRs and Google Workspace.
• Excellent customer service and professional communication skills.

Responsibilities

• Provide exceptional customer service as the first contact for patients, visitors, and callers.
• Manage front office operations: greet, schedule, confirm appointments, and route calls.
• Verify insurance, manage registrations, payments, and copays.
• Maintain accurate patient records in the EMR and confirm demographics.
• Assist care coordination and document interactions in the EMR.
• Support providers and staff with routine tasks and inventory as needed.
• Ensure a clean, organized, and welcoming reception area.

Skills

High School Diploma

Medical Office Experience

HIPAA Knowledge

EMR Proficiency

Google Workspace

Customer Service

Communication

Multitasking

Attention to Detail

Confidentiality

Education

High School Diploma or equivalent

Job description

VIPCARE is seeking a Receptionist to provide exceptional front-office service at our Oklahoma City clinic. You will welcome patients, manage appointments, verify insurance, collect payments, and support care coordination within a Medicare Advantage, value-based care setting.

The role requires strong customer service, HIPAA knowledge, and EMR proficiency, with 1+ year in a medical office preferred. Monday–Friday, no weekends, with competitive benefits and a team-focused environment.