Bilingual Patient Concierge & Front Desk Specialist

Variety Care Inc; Oklahoma City (OK); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Variety Care Inc. is seeking a bilingual Patient Service Representative I for our Administration department in Oklahoma City. The role handles front desk duties, answers phones, schedules appointments, collects payments, and updates patient information in the EMR system.

Responsibilities include verifying balances, assisting patients with billing questions, and maintaining a tidy waiting area while adhering to HIPAA and privacy policies.

Qualifications

• High School Diploma or GED required.
• Bilingual English/Spanish required.
• Ability to handle confidential information.
• Clerical or customer service experience preferred.

Responsabilités

• Answers telephones and schedules appointments.
• Obtains patient information and updates electronic records.
• Collects payments and posts charges at checkout.
• Verifies balances and assists patients with questions.

Connaissances

Bilingual English/Spanish

Customer service

Data entry

Interpersonal skills

Formation

High School Diploma or GED

Outils

EMR systems

Billing software

Description du poste

Variety Care Inc. is seeking a bilingual Patient Service Representative I for our Administration department in Oklahoma City. The role handles front desk duties, answers phones, schedules appointments, collects payments, and updates patient information in the EMR system.

Responsibilities include verifying balances, assisting patients with billing questions, and maintaining a tidy waiting area while adhering to HIPAA and privacy policies.