Front Desk & Patient Care Associate - Medical Office

VIPcare; Tulsa (OK); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

Paid Time Off (PTO)

401(k) plan

Teladoc virtual care

Wellbeing & support

Job summary

Better Health Group, in Tulsa, OK, seeks a friendly Receptionist to deliver exceptional patient service as the first point of contact in a Medicare Advantage, value-based care setting.

You will manage front desk operations, schedule appointments, verify insurance, process payments, and support care coordination to ensure a Five-Star patient experience with VIPcare. The role emphasizes accurate records and HIPAA compliance.

Qualifications

• High school diploma or equivalent required.
• 1+ year of medical office front desk experience preferred.
• Experience with patient registration, scheduling, insurance verification, or front office operations.
• Knowledge of HIPAA and patient confidentiality.

Responsibilities

• Greet patients and visitors with courtesy and professionalism.
• Manage front desk operations, including calls, scheduling, and payments.
• Verify patient insurance and benefits; collect copays.
• Maintain accurate patient records in the EMR.
• Support care coordination and effective communication with clinical staff.

Skills

Customer service

Front desk

HIPAA knowledge

EMR systems

Phone etiquette

Education

High school diploma or equivalent

Tools

EMR systems

Google Workspace

Job description

Better Health Group, in Tulsa, OK, seeks a friendly Receptionist to deliver exceptional patient service as the first point of contact in a Medicare Advantage, value-based care setting.

You will manage front desk operations, schedule appointments, verify insurance, process payments, and support care coordination to ensure a Five-Star patient experience with VIPcare. The role emphasizes accurate records and HIPAA compliance.