Front Desk & Patient Concierge – Medical Office

The Physicians' Group; Piedmont (OK); Sur place; USD 26 000 - 38 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision coverage

Life and AD&D coverage

Disability coverage

401(k) and retirement planning

Employee Assistance Program (EAP)

Paid holidays and vacation

Résumé du poste

The Physicians' Group is seeking a Full-time Front Desk Receptionist for a busy family practice clinic in Piedmont, OK. The role focuses on a welcoming patient experience, accurate check-ins/outs, scheduling, and insurance verifications in a physician-led clinic environment.

Responsibilities include greeting patients, answering phones, processing charges, and coordinating with physicians to maintain smooth clinic flow. Requires basic EMR familiarity and strong organizational abilities.

Qualifications

• Experience delivering front desk or clerical support in a medical setting preferred.
• Strong communication and interpersonal skills for patient interactions.
• Ability to stay organized and manage multiple tasks in a busy clinic environment.
• Proficiency with computers and basic office software; knowledge of insurance processes a plus.

Responsabilités

• Greet patients in a pleasant and professional manner.
• Answer phones and direct calls appropriately.
• Check patients in/out and verify demographics.
• Process charge entry and collect co-pays/balances.
• Schedule visits and procedures for new and existing patients.
• Verify insurance eligibility/authorizations.
• Prepare charts, file, scan and index records.
• Collaborate with physicians for smooth clinic flow.

Connaissances

Customer service

Communication

Attention to detail

Organization

Formation

High School Diploma or GED

Outils

Epic EMR

Description du poste

The Physicians' Group is seeking a Full-time Front Desk Receptionist for a busy family practice clinic in Piedmont, OK. The role focuses on a welcoming patient experience, accurate check-ins/outs, scheduling, and insurance verifications in a physician-led clinic environment.

Responsibilities include greeting patients, answering phones, processing charges, and coordinating with physicians to maintain smooth clinic flow. Requires basic EMR familiarity and strong organizational abilities.