Front Desk Concierge – Luxury Hotel

Four Seasons; St. Louis (MO); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Lucrative salary

Medical, Dental, Vision coverage

401K with employer matching

Time off plans starting at day of hire

Complimentary hotel stays worldwide

Job summary

Four Seasons in St. Louis seeks a Front Desk Agent to welcome guests, register arrivals, and ensure a seamless stay. You will present accommodations, explain services, and help with payments at check-in and check-out, delivering a warm and luxurious guest experience.

The ideal candidate demonstrates strong interpersonal skills, professional appearance, and proficiency with hotel systems. A proactive, guest-focused attitude and ability to handle requests are essential for success in our Front

Qualifications

• Excellent personal presentation and interpersonal skills.
• Good problem-solving ability.
• Fluency in reading, writing, and spoken English is required.

Responsibilities

• Greet and register hotel guests, explain accommodations and establish credit or method of payment.
• Check guests out of the hotel and explain the bill.
• Respond to guest requests with personal recommendations to enhance satisfaction.
• Support front office operations while adhering to Four Seasons’ policies.

Tools

Hotel PMS

Job description

Four Seasons in St. Louis seeks a Front Desk Agent to welcome guests, register arrivals, and ensure a seamless stay. You will present accommodations, explain services, and help with payments at check-in and check-out, delivering a warm and luxurious guest experience.

The ideal candidate demonstrates strong interpersonal skills, professional appearance, and proficiency with hotel systems. A proactive, guest-focused attitude and ability to handle requests are essential for success in our Front