Lux Front Desk Concierge – Guest Experience Pro

Four Seasons; Minneapolis (MN); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Wage: $23.07 per hour

Comprehensive health and vision保险

Holiday and vacation pay

Daily meals inspired by award‑winning

Uniforms and uniform care

Sick pay, disability coverage and life

401(k) retirement plan

Discounted accommodations

Job summary

Four Seasons Hotel Minneapolis seeks a Front Desk Receptionist to welcome guests, register arrivals, and manage payments with a high standard of hospitality. You will handle check-ins/outs, answer guest inquiries, and coordinate with front desk and support teams to ensure seamless service.

Strong English, attention to detail and the ability to work flexible hours are required. We offer competitive pay of $23.07/hour and comprehensive benefits including health insurance, meals, uniforms, sick

Qualifications

• 2+ years of front office or related work experience preferred
• High school education or equivalent experience
• Reading, writing and verbal English proficiency
• Good organizational skills and attention to detail
• Ability to multitask and work irregular hours, weekends and evenings

Responsibilities

• Check in guests efficiently and greet by name; ensure correct room type and rate; assist with luggage.
• Check out guests; present and settle bills by card or cash; handle late charges.
• Maintain a balanced bank; make change; reconcile transactions at shift end.
• Provide high level hospitality; resolve guest issues; respond to inquiries about services and hours.
• Operate hotel systems to check in/out, run reports, and manage room blocks; assist with concierge duties as needed.
• Collaborate with Bell Staff and other departments to ensure smooth operations and guest satisfaction.

Skills

Front desk experience

Customer service

Multitasking

Attention to detail

Organizational skills

English proficiency

Education

High school diploma

Job description

Four Seasons Hotel Minneapolis seeks a Front Desk Receptionist to welcome guests, register arrivals, and manage payments with a high standard of hospitality. You will handle check-ins/outs, answer guest inquiries, and coordinate with front desk and support teams to ensure seamless service.

Strong English, attention to detail and the ability to work flexible hours are required. We offer competitive pay of $23.07/hour and comprehensive benefits including health insurance, meals, uniforms, sick