Guest Experience Front Desk Agent — Flexible Schedule

HOTEL SAINT LOUIS; St. Louis (MO); On-site; USD 23,000 - 26,000; Part time

Job summary

Hotel Saint Louis in St. Louis, MO is seeking a part-time Front Desk Agent to warmly welcome guests, manage check-ins and check-outs, and handle reservations with accuracy in a fast-paced environment.

We value guest-focused, problem-solving, and team-oriented individuals who communicate professionally, multitask gracefully, and uphold the hotel’s standards. Weekend and holiday availability is preferred.

Qualifications

• Previous hotel, hospitality or guest-facing experience preferred.
• Marriott experience is a plus.
• Strong verbal and written communication skills.
• Ability to work independently and as part of a team.

Responsibilities

• Welcome guests and manage check-in/check-out efficiently.
• Handle reservations, payments and guest requests accurately.
• Anticipate guest needs and provide personalized service.
• Resolve guest concerns with confidence and good judgment.
• Take ownership of problems and follow through to resolution.
• Maintain accurate guest information and follow Marriott standards.

Skills

Guest-focused

Problem solver

Strong communicator

Multitasker

Self-motivated

Accountable

Calm under pressure

Team-oriented

Detail-oriented

Professional

Job description

Hotel Saint Louis in St. Louis, MO is seeking a part-time Front Desk Agent to warmly welcome guests, manage check-ins and check-outs, and handle reservations with accuracy in a fast-paced environment.

We value guest-focused, problem-solving, and team-oriented individuals who communicate professionally, multitask gracefully, and uphold the hotel’s standards. Weekend and holiday availability is preferred.