Front Desk Concierge & Information Hub

Corcoranhouseal; Clinton, Northern (MA, KY); Hybrid; USD 34,000 - 42,000; Full time

Job summary

Corcoranhouseal is seeking an Administration/Reception role to operate the telephone and information center for residents, associates, and departments. The role supports the community with professional, timely responses and referrals.

Responsibilities include greeting visitors, routing calls, handling mail, and assisting with clerical tasks. High school diploma or GED and strong communication skills required.

Qualifications

• High school diploma or GED; or 1–3 years related experience or training.
• Able to read and write simple correspondence and present information clearly.
• Able to operate telephone, emergency call system, monitoring board or beeper and photocopier.

Responsibilities

• Answer incoming calls in a professional, cheerful manner.
• Direct calls to appropriate department or staff and log messages.
• Greet visitors and route to the correct personnel.
• Process mail and publications; handle basic clerical tasks.
• Collect rent information and provide details to Executive Director.
• Perform other duties as assigned.

Skills

Customer service

Phone etiquette

Multitasking

Professional communication

Education

High school diploma or GED

Tools

Telephone system

Copier/photocopy

Job description

Corcoranhouseal is seeking an Administration/Reception role to operate the telephone and information center for residents, associates, and departments. The role supports the community with professional, timely responses and referrals.

Responsibilities include greeting visitors, routing calls, handling mail, and assisting with clerical tasks. High school diploma or GED and strong communication skills required.