Front Desk Concierge – Resident & Visitor Services

Hallkeen-Assisted-Living-Communities; Boston (MA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with matching contribution

Paid holidays

Job summary

Hallkeen-Assisted-Living-Communities seeks a capable front desk specialist to operate the information center and assist residents, staff, and visitors. Responsibilities include answering calls, greeting guests, delivering messages, and coordinating mail and move-in materials.

The role emphasizes dependable service, teamwork, and the ability to handle multiple tasks while maintaining professional communication with residents and families.

Qualifications

• High school diploma or GED or equivalent experience.
• Ability to read and write simple correspondence.
• Ability to perform basic math operations.
• Ability to operate telephone and office equipment.
• Ability to work varied schedules.

Responsibilities

• Answer incoming calls in a cheerful, marketing oriented way and forward to appropriate staff.
• Greet on-site visitors and coordinate guestroom reservations.
• Deliver messages and mail; assist with filing and photocopying.
• Collect rent checks and provide information to Business Office Manager.
• Maintain emergency binders and move-in packets.
• Assist residents, staff and departments; provide information as needed.

Skills

Customer service

Communication skills

Reading comprehension

Writing skills

Basic math

Telephone etiquette

Teamwork

Education

High school diploma or GED

Job description

Hallkeen-Assisted-Living-Communities seeks a capable front desk specialist to operate the information center and assist residents, staff, and visitors. Responsibilities include answering calls, greeting guests, delivering messages, and coordinating mail and move-in materials.

The role emphasizes dependable service, teamwork, and the ability to handle multiple tasks while maintaining professional communication with residents and families.