Front Desk Concierge — Hospitality & Guest Experience

CBRE, Inc.; San Francisco (CA); On-site; USD 45,000 - 58,000; Full time

Job summary

CBRE is seeking a professional Receptionist to shape the visitor experience at our San Francisco site. You’ll greet clients, manage the lobby, coordinate meetings, and support mail and office operations with reliability and warmth.

This role requires strong communication, a calm, customer-focused demeanor, and proficiency with standard tools (email, documents, spreadsheets, scheduling). Prior hospitality or corporate office experience is preferred.

Qualifications

• Experience in customer service, hospitality, or an office environment.
• Strong verbal communication skills and a professional phone manner.
• Comfortable with standard workplace tools (email, documents, spreadsheets, scheduling).
• Ability to follow established procedures reliably and consistently.
• Experience in corporate, hotel, or premium-service environments is preferred.

Responsibilities

• Greet clients, applicants, and visitors, issue passes and apply security protocols.
• Receive and direct calls to the appropriate personnel or voicemail.
• Schedule and prepare meeting rooms, arrange catering and equipment, ensure timely starts.
• Coordinate housekeeping requests and arrange hospitality services for guests.
• Track mail, packages, and office supplies, and support general clerical duties.

Skills

Customer service experience

Hospitality mindset

Professional communication

Work tools proficiency

Tools

Email

Documents

Spreadsheets

Scheduling

Visitor-management systems

Job description

CBRE is seeking a professional Receptionist to shape the visitor experience at our San Francisco site. You’ll greet clients, manage the lobby, coordinate meetings, and support mail and office operations with reliability and warmth.

This role requires strong communication, a calm, customer-focused demeanor, and proficiency with standard tools (email, documents, spreadsheets, scheduling). Prior hospitality or corporate office experience is preferred.