Executive Front Desk & Guest Experience Lead

Cornerstone; San Francisco (CA); On-site; USD 46,000 - 58,000; Full time

Benefits offered by this job

Hybrid work model

Health insurance

Retirement plan

Paid time off

Fertility treatments

Parental leave

Back-up childcare

Eldercare services

Concierge for personal errands

Pet care

Job summary

Cornerstone Research seeks an on-site Receptionist in San Francisco to professionally greet guests, manage front-desk operations, and coordinate conference room scheduling and catering. The role supports office security, mail handling, and administrative tasks for executive assistants.

A friendly, organized candidate with >1 year of related experience is ideal. The position offers a base salary and a holistic benefits package, reflecting the firm’s commitment to employee growth and work-life

Qualifications

• 1+ years of directly related general office, facilities, or administrative experience.
• Basic knowledge of MS Office required.
• High School Diploma or demonstrated equivalent combination of education, training, and experience

Responsibilities

• Greets staff, clients, vendors, and all guests and directs them to or notifies the appropriate parties of arrival.
• Registers visitors with onsite building security; maintains office security by inquiring why visitors are in the office and alerting the manager to any security issues.
• Answers, screens, and announces all incoming calls in a timely and professional manner, using standard reception protocol; takes complete and accurate messages and follows up appropriately.
• Prepares the office for opening and closing each day; performs a visual check to ensure an orderly office appearance at the start and end of shift coverage.
• Schedules conference rooms using scheduling software and addresses scheduling conflicts.
• Coordinates catering for firm and client meetings and assists with room set up and clean up.
• Processes and tracks all incoming and outgoing mail/packages; maintains office postage.
• Monitors incoming and outgoing faxes and alerts staff of incoming faxes.
• Performs basic operation and maintenance of front desk equipment; stocks equipment supplies.
• Makes reservations for clients and staff; updates front desk procedures and reception forms.
• Proofreads materials and drafts team/office communication.
• Reviews and allocates invoices for manager’s review and approval.
• Purchases gifts and miscellaneous consumables for the office; reconciles and allocates corporate credit card purchases.
• Provides general administrative support to the Executive Assistants as needed.
• Assists in maintaining corporate contact database and mailings; keeps office facilities in working order and coordinates with building management.
• Supports office safety prevention and updates phone directory.

Skills

Customer service

Communication

MS Office

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Cornerstone Research seeks an on-site Receptionist in San Francisco to professionally greet guests, manage front-desk operations, and coordinate conference room scheduling and catering. The role supports office security, mail handling, and administrative tasks for executive assistants.

A friendly, organized candidate with >1 year of related experience is ideal. The position offers a base salary and a holistic benefits package, reflecting the firm’s commitment to employee growth and work-life