Front Desk Concierge & Guest Experience Specialist

CBRE HV; San Francisco (CA); On-site; USD 45,000 - 58,000; Full time

Job summary

CBRE is seeking a Receptionist to shape the on-site experience from the moment a guest arrives. You will own the lobby, manage visitor and parking passes, schedule meetings, coordinate room setups, catering, and equipment, and handle mail and office supplies to keep operations smooth.

You will greet clients and visitors, answer calls, and ensure the daily front desk runs reliably. A courteous, detail-oriented professional with strong communication thrives in this role on a busy, client-facing

Qualifications

• Experience in customer service, hospitality, or office environment.
• Strong verbal communication and professional phone manner.
• Familiarity with email, documents, spreadsheets, and scheduling tools.
• Ability to follow established procedures reliably and consistently.
• Preference for corporate/hospitality environment experience and visitor-management familiarity.

Responsibilities

• Greet clients, applicants, and visitors and issue passes; manage visitor flow and security protocols.
• Receive and direct calls to appropriate personnel or voicemail.
• Schedule and prepare meeting rooms, arrange catering, and coordinate equipment.
• Coordinate housekeeping services and arrange hospitality for guests.
• Track packages, mail, and office supplies and support general clerical duties.

Skills

Customer service experience

Verbal communication

Professional phone manner

Workplace software familiarity

Procedural reliability

Job description

CBRE is seeking a Receptionist to shape the on-site experience from the moment a guest arrives. You will own the lobby, manage visitor and parking passes, schedule meetings, coordinate room setups, catering, and equipment, and handle mail and office supplies to keep operations smooth.

You will greet clients and visitors, answer calls, and ensure the daily front desk runs reliably. A courteous, detail-oriented professional with strong communication thrives in this role on a busy, client-facing