Receptionist - San Francisco, CA

CBRE HV; San Francisco (CA); On-site; USD 45,000 - 58,000; Full time

Job summary

CBRE is seeking a Receptionist to shape the on-site experience from the moment a guest arrives. You will own the lobby, manage visitor and parking passes, schedule meetings, coordinate room setups, catering, and equipment, and handle mail and office supplies to keep operations smooth.

You will greet clients and visitors, answer calls, and ensure the daily front desk runs reliably. A courteous, detail-oriented professional with strong communication thrives in this role on a busy, client-facing

Qualifications

• Experience in customer service, hospitality, or office environment.
• Strong verbal communication and professional phone manner.
• Familiarity with email, documents, spreadsheets, and scheduling tools.
• Ability to follow established procedures reliably and consistently.
• Preference for corporate/hospitality environment experience and visitor-management familiarity.

Responsibilities

• Greet clients, applicants, and visitors and issue passes; manage visitor flow and security protocols.
• Receive and direct calls to appropriate personnel or voicemail.
• Schedule and prepare meeting rooms, arrange catering, and coordinate equipment.
• Coordinate housekeeping services and arrange hospitality for guests.
• Track packages, mail, and office supplies and support general clerical duties.

Skills

Customer service experience

Verbal communication

Professional phone manner

Workplace software familiarity

Procedural reliability

Job description

CBRE is the world's largest commercial real estate services firm. Experience by Industrious is CBRE’s global hospitality business that partners with leading companies and landlords to design and operate workplaces people love coming to. We treat the daily experience of work as a product worth obsessing over, and we build our teams with people who feel the same way.

Job Description

About the Role:

The Receptionist shapes the experience everyone has from the moment they walk through the door. You're the first person most people see when they walk through the door — that greeting, that eye contact, that sense someone is glad they arrived, sets the tone for everything that follows. On a well-run site, it's never an accident. You own the lobby, the visitor process, the conference room calendar, and the daily logistics of a busy front desk. You will be successful in this role when you make every visitor and employee feel expected and well taken care of, and run the front desk reliably enough that no one has to think about it.

What You'll Do: Front Desk & Visitors

• Greet clients, applicants, and visitors, issue visitor and parking passes, and apply security protocols so every guest feels expected.
• Receive and direct incoming calls to the appropriate personnel or voicemail so callers reach the right person.

Meetings & Hospitality

• Schedule and prepare meeting and conference rooms, including room setup, catering orders, and equipment, so meetings start on time.
• Request building and housekeeping services to maintain the condition of shared spaces.
• Arrange hospitality services for guests, including transportation, tickets, and reservations.

Mail & Office Coordination

• Track incoming and outgoing packages, mail, and freight, and arrange messenger service.
• Handle general clerical duties, distribute faxes and packages, and order office supplies so employees have what they need.

This Role Is a Good Fit If You:

• Get energy from imparting kindness, help, and recommendations to others. The more people you interact with in a day, the better you feel when you head home.
• Are known for noticing a guest, friend, or family members needs something before they ask. People constantly tell you "I can't believe you read my mind on that."
• Stay warm and even-keeled under pressure: whether it's the morning rush, an early VIP, or a caller who's already frustrated, and people notice you never seem rattled.
• Look forward to being at the desk before anyone else arrives, so you're the one setting the tone from the first hello.
• Are a stickler for details. You feel at your best when every visitor's information is logged, every conference room reservation is made, every I dotted and T crossed.

Qualifications

• Experience in customer service, hospitality, or an office environment
• Strong verbal communication skills and a professional phone manner
• Comfortable with standard workplace and collaboration tools (email, documents, spreadsheets, and scheduling)
• Ability to follow established procedures reliably and consistently
• Strong preference for experience in a corporate, hotel, or premium-service environment, familiarity with visitor-management systems, and coordinating conference rooms or catering

Why CBRE?

When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact! Our collaborative environment is built on our shared values — respect, integrity, service, and excellence — and we value the varied perspectives, backgrounds, and skills of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential!

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

These updates reflect our commitment to clarity, inclusivity, and a consistent candidate experience across all postings.

Disclaimers

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Receptionist position is $44,500 annually [or $21,40 per hour] and the maximum salary for the Receptionist position is $58,240 annually [or $28 per hour]. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Additional Information

If you require any adjustments or support in connection with your application or the recruitment process, please contact [e-mail] . We are committed to ensuring that all candidates can participate fully in the process.