Front Desk Concierge — Guest Services Pro

Reeb Millwork Corporation; Newport (RI); On-site; USD 1,929,000 - 2,755,000; Full time

Job summary

The Navy Gateway Inn and Suites front desk team is seeking a professional to greet guests, handle reservations, and manage payments with courtesy and efficiency. You will ensure accurate check-in/check-out, maintain lobby appearance, and uphold guest privacy and safety standards.

Responsibilities include operating the Property Management System, handling calls, and coordinating with hotel staff to meet guest needs and resolve issues promptly.

Qualifications

• One year of guest service or front desk experience preferred.
• Ability to communicate clearly and professionally with guests.
• Proficiency with front-desk operations and reservation systems.
• Familiarity with multi-line phone systems and basic cashiering.

Responsibilities

• Greet guests and serve as first point of contact.
• Assist guests with reservations, payments, check-in and check-out.
• Maintain lobby cleanliness and safety; ensure privacy of guests.

Skills

Guest service

Reservation handling

PMS experience

Communication skills

Tools

PMS software

POS system

Job description

The Navy Gateway Inn and Suites front desk team is seeking a professional to greet guests, handle reservations, and manage payments with courtesy and efficiency. You will ensure accurate check-in/check-out, maintain lobby appearance, and uphold guest privacy and safety standards.

Responsibilities include operating the Property Management System, handling calls, and coordinating with hotel staff to meet guest needs and resolve issues promptly.