Front Desk Guest Experience Specialist (Full-Time)

Navy Exchange Service Command; Pearl City (HI); Sur place; USD 23 000 - 32 000; Plein temps

Avantages offerts par ce poste

Medical & Dental Insurance

Paid Annual & Sick Leave

Matching 401K Plan

Pension Plan

Résumé du poste

Navy Gateway Inn and Suites at Pearl Harbor, operated under Navy Exchange Service Command, is hiring for a Front Desk Clerk. You will manage guest check-ins/outs, reservations, and payments, while delivering outstanding service in a busy lodging environment.

Join our team to ensure guest safety and satisfaction, coordinate with hotel staff, and support nightly operations including weekends and evenings at a historic military lodging facility.

Qualifications

• One year of general office clerical experience.
• One year progressively responsible experience related to the position.
• Ability to perform clerical duties satisfactorily.

Responsabilités

• Greet guests and handle inquiries about lodging facilities and local attractions.
• Process reservations, payments, and check-in/check-out procedures.
• Operate front desk, multi-line phone system, and maintain guest records.

Connaissances

Welcoming demeanor

Effective communication

Guest service

Problem solving

Outils

PMS (Property Management System)

POS system

Description du poste

Navy Gateway Inn and Suites at Pearl Harbor, operated under Navy Exchange Service Command, is hiring for a Front Desk Clerk. You will manage guest check-ins/outs, reservations, and payments, while delivering outstanding service in a busy lodging environment.

Join our team to ensure guest safety and satisfaction, coordinate with hotel staff, and support nightly operations including weekends and evenings at a historic military lodging facility.