Front Desk Concierge & Guest Services Expert

Legacy Ventures; Dillard (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Legacy Ventures through The Dillard House in Dillard, GA is seeking Front Desk Representatives for full- and part-time roles. You will greet guests, register arrivals, handle reservations, process payments, and provide concierge services with a warm southern hospitality.

You will promote hotel services, share local information, coordinate with the resort team, and help maximize occupancy while maintaining high service standards.

Qualifications

Responsibilities

• Greet and register guests, assign rooms, and process payments
• Handle reservations, incoming calls, messages, and guest inquiries
• Provide local area information and assist with dining, transportation, and tour arrangements
• Maintain accurate guest records and perform shift reports
• Ensure all guest requests are addressed promptly and courteously
• Promote hotel services using suggestive selling to maximize revenue
• Follow service standards, dress code, and safety procedures
• Assist with front desk operations, including PBX and reservationist duties as needed
• Create a welcoming environment through professional communication and attention to detail.

Job description

Legacy Ventures through The Dillard House in Dillard, GA is seeking Front Desk Representatives for full- and part-time roles. You will greet guests, register arrivals, handle reservations, process payments, and provide concierge services with a warm southern hospitality.

You will promote hotel services, share local information, coordinate with the resort team, and help maximize occupancy while maintaining high service standards.