Front Desk Guest Experience Specialist

Legacy Ventures; Corpus Christi (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Legacy Ventures is seeking a Front Desk Representative to be the face of the hotel. You will greet guests, check them in and out, handle payments, and provide local recommendations to ensure a smooth stay.

Responsibilities include managing reservations, answering calls, maintaining guest records, and promoting hotel services. You will work to create a welcoming, professional atmosphere while supporting PBX and other front desk duties as needed.

Responsibilities

• Greet and register guests, assign rooms, and process payments.
• Handle reservations, calls, messages, and guest inquiries.
• Provide local area information and assist with dining, transportation, and tours.
• Maintain guest records and perform shift reports.
• Address guest requests promptly and courteously.
• Promote hotel services using suggestive selling.
• Support front desk operations including PBX and reservationist duties as needed.
• Create a welcoming environment through professional communication and attention to detail.

Skills

Guest service

Communication skills

Multitasking

Cash handling

Job description

Legacy Ventures is seeking a Front Desk Representative to be the face of the hotel. You will greet guests, check them in and out, handle payments, and provide local recommendations to ensure a smooth stay.

Responsibilities include managing reservations, answering calls, maintaining guest records, and promoting hotel services. You will work to create a welcoming, professional atmosphere while supporting PBX and other front desk duties as needed.