Front Desk Concierge & Guest Services

Bally's Corporation; South Lake Tahoe (NV); On-site; USD 17,331 - 24,684; Full time

Benefits offered by this job

Competitive Salary

Comprehensive health coverage

401(K) with Company Match

Childcare discounts

Job summary

A global entertainment company in South Lake Tahoe is seeking a guest service representative to provide exceptional service to hotel guests. Responsibilities include performing check-ins and check-outs, processing payments, and maintaining accommodation records. The ideal candidate will have strong communication skills, experience with customer service, and a high school diploma. The position offers competitive salary, health coverage, and 401(K) company match.

Qualifications

• Ability to deal effectively and professionally with the public.
• Previous experience with computers preferred.
• Regular attendance and ability to work various shifts.

Responsibilities

• Perform check-in and checkout processes for guests.
• Assign guest accommodations according to procedures.
• Process guest payments efficiently at checkout.
• Maintain knowledge of hotel occupancy and special events.

Skills

Customer Service

Communication

Computer Skills

Money Management

Education

High school diploma or equivalent

Job description

A global entertainment company in South Lake Tahoe is seeking a guest service representative to provide exceptional service to hotel guests. Responsibilities include performing check-ins and check-outs, processing payments, and maintaining accommodation records. The ideal candidate will have strong communication skills, experience with customer service, and a high school diploma. The position offers competitive salary, health coverage, and 401(K) company match.