Front Desk Concierge — Guest Experience Expert
Live! Casino & Hotel Philadelphia
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Job summary
Live! Casino & Hotel Philadelphia seeks a Front Desk Agent to warmly greet guests, process room payments, and provide information to visitors, ensuring service that aligns with a four-star property.
Join the Front Office team to maintain up-to-date knowledge of hotel features, room types, rates, packages, and promotions, supporting guests with check-in/out, inquiries, and seamless service throughout their stay.
Responsibilities
- Maintain knowledge of hotel features/services, hours of operation, room types, rates, promotions and daily house count.
Job description
Live! Casino & Hotel Philadelphia seeks a Front Desk Agent to warmly greet guests, process room payments, and provide information to visitors, ensuring service that aligns with a four-star property.
Join the Front Office team to maintain up-to-date knowledge of hotel features, room types, rates, packages, and promotions, supporting guests with check-in/out, inquiries, and seamless service throughout their stay.
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