Front Desk Concierge | Guest Experience Champion

PM Hotel Group; Washington (District of Columbia); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Hotel discounts

Excellent pay

Job summary

PM Hotel Group is seeking a friendly front desk associate for our Washington, DC hotel. You’ll greet guests, manage check-in/check-out, and share knowledge of local dining, entertainment, and events to ensure a memorable stay.

Applicants should have a high school diploma (or equivalent) and 3–6 months of related experience. You’ll handle cash, use computers, databases, and the property management system, and work varying shifts including nights and weekends.

Qualifications

• High School diploma (or equivalent) required.
• 3–6 months of related experience preferred.
• Must be a people-person with polite, positive interaction.

Responsibilities

• Be the face of the front desk and provide warm, welcoming service.
• Assist guests with check-in and check-out and local area information.
• Handle cash responsibly and operate the computers, databases, and PMS.

Skills

Customer service

Communication

Hospitality

Education

High School diploma

Equivalent

Tools

Computers

Databases

Property Management System

Job description

PM Hotel Group is seeking a friendly front desk associate for our Washington, DC hotel. You’ll greet guests, manage check-in/check-out, and share knowledge of local dining, entertainment, and events to ensure a memorable stay.

Applicants should have a high school diploma (or equivalent) and 3–6 months of related experience. You’ll handle cash, use computers, databases, and the property management system, and work varying shifts including nights and weekends.