Front Desk Guest Services Pro – Welcoming Guests

PM Hotel Group; Virginia (MN); On-site; USD 14,000 - 23,000; Full time

Benefits offered by this job

Hotel discounts

Job summary

PM Hotel Group is seeking a friendly Front Desk Associate for Crowne Plaza Dulles in Herndon, VA. You’ll be the face of the hotel, delivering a warm, knowledgeable welcome and ensuring a smooth check-in/check-out using the property management system.

The position requires a High School diploma and 3–6 months of related experience. You should be a people-person with strong communication and cash-handling skills, ready to work in a fast-paced environment including nights and weekends.

Qualifications

• High School diploma or equivalent.
• 3–6 months of related front desk or hospitality experience preferred.
• You are a people-person with a friendly, professional demeanor.

Responsibilities

• Greet guests and manage check-in/check-out with a smile.
• Provide local area knowledge and guest recommendations.
• Handle guest requests and inquiries with high service standards.
• Use the property management system and payment tools to process transactions.

Skills

Customer service

Communication

Cash handling

Professionalism

Education

High School diploma

Tools

POS System

Property Management System

Computer literacy

Job description

PM Hotel Group is seeking a friendly Front Desk Associate for Crowne Plaza Dulles in Herndon, VA. You’ll be the face of the hotel, delivering a warm, knowledgeable welcome and ensuring a smooth check-in/check-out using the property management system.

The position requires a High School diploma and 3–6 months of related experience. You should be a people-person with strong communication and cash-handling skills, ready to work in a fast-paced environment including nights and weekends.