Front Desk Concierge — Guest Experience

Hotel Yountville; Frisco, Northern (TX, KY); Hybrid; USD 17,000 - 22,000; Part time

Job summary

Hotel Yountville in Frisco, TX is seeking a part-time Front Desk Clerk to welcome guests, check them in and out, and support reservations. You will handle charges, post transactions, and maintain room blocks with strong communication and cash-handling skills. Nights, weekends, and holidays may be required. This role is office-based with desk work.

Proficiency with front desk software and a customer-focused approach is essential for delivering great guest experiences in a fast-paced environment.

Qualifications

• High work ethic and initiative.
• May work nights, weekends, and holidays.
• Ability to communicate effectively verbally and in writing.
• Prolonged periods of sitting at a desk and using a computer.

Responsibilities

• Greet and check guests in and out promptly and professionally.
• Post charges accurately for all hotel transactions.
• Maintain working knowledge of the Front Office system.
• Handle cash, checks and credit card information securely.
• Review reservations and block rooms accordingly.
• Know hotel rates, discounts, and cancellation procedures.

Skills

Customer service

Teamwork

Communication

Cash handling

Scheduling flexibility

Front desk etiquette

Tools

Front Office software

Job description

Hotel Yountville in Frisco, TX is seeking a part-time Front Desk Clerk to welcome guests, check them in and out, and support reservations. You will handle charges, post transactions, and maintain room blocks with strong communication and cash-handling skills. Nights, weekends, and holidays may be required. This role is office-based with desk work.

Proficiency with front desk software and a customer-focused approach is essential for delivering great guest experiences in a fast-paced environment.