Guest Experience Front Desk Agent

Mr C. Hotels

Frisco, Northern (TX, KY)

Hybrid

USD 19,000 - 25,000

Part time

7 days ago
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Job summary

Mr C. Hotels in Frisco, TX is seeking a part-time Front Desk Attendant to warmly greet guests, check them in and out, and assist with pre-registration and reservations as needed.

You will manage charges at the front desk, operate the reservations system, and support a team delivering great guest experiences while upholding hotel policies and procedures. Strong communication, reliability, and accuracy with cash handling are essential, as is the ability to work varied shifts including nights and

Qualifications

  • High work ethic and self-initiative.
  • Ability to work varying schedules including nights, weekends, and holidays.
  • Enjoys working as part of a team to provide great guest experiences.
  • Ability to work in an office environment and use computer/keyboard. (Front Office system knowledge is implied)

Responsibilities

  • Greet guests and manage check-in/out and pre-registration.
  • Post charges accurately in the system.
  • Know and operate Front Office computer or manual system for daily transactions.
  • Handle cash, checks, and card payments accurately.
  • Review reservations with special requests and block rooms.
  • Know hotel rates, discounts, and related policies.
  • Take reservations quickly and follow cancellation/relocation procedures when needed.

Skills

Team player
Flexible schedule
Strong work ethic
Communication skills
Cash handling
Computer literacy

Job description

Mr C. Hotels in Frisco, TX is seeking a part-time Front Desk Attendant to warmly greet guests, check them in and out, and assist with pre-registration and reservations as needed.

You will manage charges at the front desk, operate the reservations system, and support a team delivering great guest experiences while upholding hotel policies and procedures. Strong communication, reliability, and accuracy with cash handling are essential, as is the ability to work varied shifts including nights and

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