Guest Experience Agent - Front Desk (Part-Time)

Melrosehoteldc; Frisco, Northern (TX, KY); Ibrido; USD 17.000 - 22.000; Part-time

Descrizione del lavoro

Melrosehoteldc in Frisco, TX is seeking a friendly Front Desk Clerk to welcome guests, check them in and out, and help ensure a seamless stay. You will handle reservations, post charges, and maintain accurate front office records.

The role requires flexible scheduling, strong teamwork, and the ability to manage cash and guest requests with professionalism. Located near Highway 121, Riders Field, and Stonebriar Center for convenient access.

Competenze

• High work ethic and self-initiative.
• May work varying schedules including nights, weekends, and holidays.
• Excellent teamwork to deliver great guest experiences.
• Ability to sit/stand as required and lift up to 25 pounds.

Mansioni

• Greet guests and check them in/out promptly and professionally.
• Post charges accurately and efficiently.
• Maintain knowledge of Front Office system and daily transactions.
• Handle cash, checks, and card payments and make change correctly.
• Review reservations with special requests and block rooms when needed.
• Know hotel rates and applicable discounts, and how to apply them.
• Take same-day reservations quickly and follow cancellation procedures.

Conoscenze

Customer service

Communication

Team player

Self-motivation

Flexibility

Descrizione del lavoro

Melrosehoteldc in Frisco, TX is seeking a friendly Front Desk Clerk to welcome guests, check them in and out, and help ensure a seamless stay. You will handle reservations, post charges, and maintain accurate front office records.

The role requires flexible scheduling, strong teamwork, and the ability to manage cash and guest requests with professionalism. Located near Highway 121, Riders Field, and Stonebriar Center for convenient access.