Guest Experience Concierge - Front Desk (Part-Time)

Pier House; Frisco, Northern (TX, KY); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

On-site dog park

Fitness center with Peloton

Free Wi-Fi and daily breakfast

Job summary

Pier House in Frisco, TX, is seeking a friendly front desk associate for part-time shifts. You will greet guests, check them in and out, assist with pre-registration and reservations, and handle daily transactions with accuracy.

The role requires strong communication, teamwork, and the ability to work nights, weekends, and holidays. Physical duties include desk work, lifting light items, and standing as needed, with a comfortable office environment and guest-focused service.

Qualifications

• Strong work ethic and initiative.
• Willingness to work nights, weekends, and holidays.
• Team player focused on delivering great guest experiences.

Responsibilities

• Greet and check guests in and out promptly and professionally.
• Post charges accurately for all hotel transactions.
• Maintain working knowledge of Front Office systems and daily transactions.
• Handle cash, checks, and credit card information with accuracy.
• Review reservations with special requests and block rooms accordingly.
• Know hotel rates, discounts, and how to process cancellations and relocations.

Skills

Guest service

Cash handling

Reservations

Communication

Teamwork

Tools

PMS software

Job description

Pier House in Frisco, TX, is seeking a friendly front desk associate for part-time shifts. You will greet guests, check them in and out, assist with pre-registration and reservations, and handle daily transactions with accuracy.

The role requires strong communication, teamwork, and the ability to work nights, weekends, and holidays. Physical duties include desk work, lifting light items, and standing as needed, with a comfortable office environment and guest-focused service.