Front Desk Concierge for Senior Living & Resident Services

Regal Estates of League City; Lakeside (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive wages

Earned wage access

Flexible scheduling

Paid time off and holidays (full-time)

Comprehensive benefits package (health

401(K) with employer match

Paid training

Opportunities for growth and advance

Employee Assistance Program

Job summary

Senior Solutions Management Group is seeking a Concierge for Regal Estate of League City. You will be the welcoming first contact for residents, families, guests, and team members, handling calls, messages, directions, and front-desk operations with a warm, organized presence.

The role emphasizes friendly service, coordination of appointments, mail and records management, and support for Dining Services. A high school diploma and 1–3 years in customer service are preferred; on-site work in

Qualifications

• Minimum one to three years in customer service, reception, or administrative roles.
• Strong communication and organization abilities.
• Professional and courteous front-desk presence.
• Ability to multitask in a fast-paced environment.
• Comfort with phones, email, and standard office systems.

Responsibilities

• Perform telephone answering and reception duties, managing calls professionally.
• Take accurate messages and relay promptly to the right recipient.
• Greet residents, families, and visitors and provide directions as needed.
• Collate brochures and support marketing materials as requested.
• Prepare meal tickets and tally meal counts for Dining Services.
• Maintain resident phone lists, rosters, move-in/move-out registers, and guest logs.
• Coordinate resident and family appointments including transportation and services.
• Keep front desk and entry areas clean, organized, and welcoming.
• Sort and distribute mail to residents and staff.
• Follow all company policies and confidentiality requirements.
• Perform other duties as assigned.

Skills

Customer service

Reception

Multitasking

Communication skills

Professional demeanor

Basic computer skills

Education

High school diploma or GED

Tools

Office software

Job description

Senior Solutions Management Group is seeking a Concierge for Regal Estate of League City. You will be the welcoming first contact for residents, families, guests, and team members, handling calls, messages, directions, and front-desk operations with a warm, organized presence.

The role emphasizes friendly service, coordination of appointments, mail and records management, and support for Dining Services. A high school diploma and 1–3 years in customer service are preferred; on-site work in