Front Desk Receptionist & Patient Concierge

PACS; Hood River (OR); On-site; USD 35,000 - 48,000; Full time

Job summary

PACS in Hood River, Oregon, is seeking a dedicated Administrative Assistant to provide general clerical support in a healthcare setting. The role involves welcoming visitors, answering phones, and assisting staff with daily tasks.

You will greet patients and clients, manage mail and messages, schedule appointments, and maintain a tidy reception area while ensuring excellent customer service and adherence to privacy policies.

Responsibilities

• Greet and welcome patients, clients, and other visitors with a friendly and positive demeanor.
• Answer telephone calls and take messages or forward calls.
• Check visitors in and direct or escort them to specific destinations.
• Inform other employees of visitors’ arrivals and cancellations.
• Maintain visitor sign- in log.
• Handle incoming and outgoing mail
• Schedule appointments and maintain meeting room bookings.
• Maintain and tidy the reception area.
• Perform other duties as assigned.
• Agree not to disclose resident’s protected health information and promptly report suspected or known violations of such disclosure to the Administrator.
• Maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information.

Job description

PACS in Hood River, Oregon, is seeking a dedicated Administrative Assistant to provide general clerical support in a healthcare setting. The role involves welcoming visitors, answering phones, and assisting staff with daily tasks.

You will greet patients and clients, manage mail and messages, schedule appointments, and maintain a tidy reception area while ensuring excellent customer service and adherence to privacy policies.