Front Desk Concierge - Flexible Hours & Growth

druryhotels; Knoxville (TN); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Quarterly bonus up to $3,200

Flexible scheduling

Paid time off

Hotel discounts

Free room nights

Job summary

Drury Hotels is seeking a Part Time to Full Time Front Desk Team Member in Knoxville, TN. You will be the friendly face welcoming guests and handling front desk tasks such as check-in/out, guest records, and promoting hotel programs.

Incentives include quarterly bonuses up to $3,200 annually, flexible scheduling, paid time off, hotel discounts, and free room nights. The role emphasizes guest service, integrity, and hospitality while supporting breakfast and Kickback service.

Qualifications

• Warm and friendly manner in interacting with the public.
• Demonstrated attention to detail while handling multiple tasks simultaneously.
• Familiarity with handling money, making change, and using office machines in day-to-day activities.
• Ability to speak and receive direction (written and verbal direction) in English.
• Willingness and ability to work alone as scheduled.

Responsibilities

• Serve as the happy, helpful face of our hotel to guests entering and departing our front door.
• Assist guests in a friendly, efficient, courteous, and professional manner.
• Perform front desk related functions, including checking guests in and out, promoting programs, maintaining guest records, cash handling, and resolving issues.
• Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, setup, guest service, and cleanup.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture.

Skills

Warm and friendly demeanor

Attention to detail

Cash handling

English proficiency

Independent worker

Multitasking

Customer service

Tools

POS system

Job description

Drury Hotels is seeking a Part Time to Full Time Front Desk Team Member in Knoxville, TN. You will be the friendly face welcoming guests and handling front desk tasks such as check-in/out, guest records, and promoting hotel programs.

Incentives include quarterly bonuses up to $3,200 annually, flexible scheduling, paid time off, hotel discounts, and free room nights. The role emphasizes guest service, integrity, and hospitality while supporting breakfast and Kickback service.