Weekend Front Desk & Guest Care Associate

Tapestry Conshohocken; Knoxville (TN); On-site; USD 19,000 - 25,000; Full time

Job summary

Concord Hospitality in Knoxville, TN is seeking a Front Desk & Guest Care Clerk. You’ll be at the hub of guest interaction, delivering proactive, friendly service to ensure a memorable stay.

Weekend availability is required. The position offers an hourly rate of $16.00 with part-time and full-time options. If you enjoy serving others and communicating across departments, you’ll thrive in our collaborative hotel culture.

Qualifications

• Must have weekend availability.
• Experience in hospitality front desk is preferred.
• Strong communication and problem-solving skills.

Responsibilities

• Assist guests courteously at all times
• Maintain high level of service and hospitality
• Resolve guest concerns promptly and effectively
• Post charges and handle cash per procedures
• Manage guest mail with privacy and professionalism
• Know the hotel brand and programs/offers
• Communicate clearly with departments about guest feedback
• Answer calls and assist lobby visitors quickly
• Know hotel safety and emergency procedures

Skills

Weekend availability

Customer service

Job description

Concord Hospitality in Knoxville, TN is seeking a Front Desk & Guest Care Clerk. You’ll be at the hub of guest interaction, delivering proactive, friendly service to ensure a memorable stay.

Weekend availability is required. The position offers an hourly rate of $16.00 with part-time and full-time options. If you enjoy serving others and communicating across departments, you’ll thrive in our collaborative hotel culture.