Weekend Front Desk & Guest Care Specialist

Concord Hospitality Enterprises; Knoxville (TN); On-site; USD 18,000 - 25,000; Full time

Job summary

Concord Hospitality Enterprises seeks a Front Desk Clerk or Guest Services Clerk in Knoxville to deliver exceptional hospitality at the hotel front desk. Weekend availability is required, with positions offering both part-time and full-time shifts and an hourly rate of $16.

You will be the hub of guest interaction, handling inquiries, payments, and guest needs with a proactive and caring approach. Join a team that values service quality, privacy, and professional communication.

Qualifications

• Weekend availability required.
• Hospitality front desk experience is preferred.
• Strong communication and guest service orientation.

Responsibilities

• Assist guests courteously and professionally at the front desk.
• Maintain a high level of hospitality and service.
• Address guest concerns promptly and ensure satisfaction.
• Handle guest charges and cash procedures per policy.
• Manage guest mail and messages with privacy and care.
• Be knowledgeable of hotel programs and promotions.

Skills

Customer service

Communication

Weekend availability

Job description

Concord Hospitality Enterprises seeks a Front Desk Clerk or Guest Services Clerk in Knoxville to deliver exceptional hospitality at the hotel front desk. Weekend availability is required, with positions offering both part-time and full-time shifts and an hourly rate of $16.

You will be the hub of guest interaction, handling inquiries, payments, and guest needs with a proactive and caring approach. Join a team that values service quality, privacy, and professional communication.