Evening Front Desk Pro — Weekend Availability

Concord Hospitality Enterprises; Knoxville (TN); On-site; USD 18,000 - 26,000; Part time

Job summary

Concord Hospitality Enterprises in Knoxville is seeking a Front Desk & Guest Care team member for the Evening Shift with weekend availability. You will be at the hub of the hotel with the most guest interaction, delivering proactive, responsive and caring service to create a welcoming experience.

Hourly rate is $16.00. If you enjoy engaging with guests and have a high sense of responsibility, this role offers the chance to grow within a company that values and respects its associates, with

Responsibilities

• Assisting guests efficiently, courteously and professionally at all times
• Maintain a high level of service and hospitality
• Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner
• Post guest charges, collect payments and follow all cash handling procedures as required by Concord
• Handle guest mail and messages with respect to privacy and professionalism
• Be knowledgeable of the hotel brand and various programs (travel programs, special offers)
• Be a great communicator to various departments and management on guest comments and concerns
• Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance
• Have full knowledge of hotel safety and emergency procedures

Job description

Concord Hospitality Enterprises in Knoxville is seeking a Front Desk & Guest Care team member for the Evening Shift with weekend availability. You will be at the hub of the hotel with the most guest interaction, delivering proactive, responsive and caring service to create a welcoming experience.

Hourly rate is $16.00. If you enjoy engaging with guests and have a high sense of responsibility, this role offers the chance to grow within a company that values and respects its associates, with