Front Desk Concierge — Elevate Guest Experience

remingtonhotelscareers; Riverside (CA); On-site; USD 37,000 - 52,000; Full time

Job summary

Remington Hotels is seeking a Front Desk Agent in Riverside, CA to greet guests, check them in and out promptly, and assist with pre-registration and blocking of reservations.

You will handle charges accurately, maintain knowledge of hotel rates and policies, take same-day bookings, and work as part of a team to deliver outstanding guest experiences. This in-office role requires working 6-8 hour desk shifts, occasional lifting, and flexibility to cover nights, weekends and holidays.

Qualifications

• High work ethic and self-initiative.
• Ability to work varying shifts, including nights, weekends, and holidays.
• Team player who delivers great guest experiences.

Responsibilities

• Greet guests and check them in/out promptly and professionally.
• Post charges accurately and promptly.
• Maintain knowledge of Front Office systems and daily transactions.
• Manage cash handling, including cards, cash, and checks.
• Review reservations with special requests and block rooms accordingly.
• Understand hotel rates and discounts; follow cancellation and relocation procedures.
• Handle same-day reservations quickly (target about 2 minutes).

Skills

High work ethic and self-initiative

Shift flexibility

Team player

Tools

Front Office system

Job description

Remington Hotels is seeking a Front Desk Agent in Riverside, CA to greet guests, check them in and out promptly, and assist with pre-registration and blocking of reservations.

You will handle charges accurately, maintain knowledge of hotel rates and policies, take same-day bookings, and work as part of a team to deliver outstanding guest experiences. This in-office role requires working 6-8 hour desk shifts, occasional lifting, and flexibility to cover nights, weekends and holidays.