Hotel Front Desk: Guest Experience Pro

remingtonhotelscareers; Riverside (CA); On-site; USD 2,066,000 - 2,893,000; Full time

Job summary

Remington Hotels in Riverside, CA is seeking a Front Desk Associate to warmly welcome guests and handle check-in/check-out processes. You will post charges, manage front office transactions, and ensure accurate cash handling while supporting reservation activities. The role requires teamwork and a focus on delivering exceptional guest experiences.

Flexibility to work varying shifts, including nights, weekends, and holidays, is needed to maintain smooth operations and guest satisfaction.

Qualifications

• High work ethic and self-initiative.
• Schedule flexibility including nights, weekends, holidays.
• Team player providing great guest experiences.

Responsibilities

• Greet and check guests in and out promptly and professionally.
• Post charges accurately and efficiently.
• Maintain knowledge of Front Office systems and daily transactions.
• Handle cash, checks, and credit card information securely.
• Review reservations with special requests and block rooms accordingly.
• Know hotel rates, discounts, and related procedures.
• Be familiar with reservations procedures and same-day bookings; follow cancellation/relocation procedures.

Skills

Work ethic

Team spirit

Flexibility

Job description

Remington Hotels in Riverside, CA is seeking a Front Desk Associate to warmly welcome guests and handle check-in/check-out processes. You will post charges, manage front office transactions, and ensure accurate cash handling while supporting reservation activities. The role requires teamwork and a focus on delivering exceptional guest experiences.

Flexibility to work varying shifts, including nights, weekends, and holidays, is needed to maintain smooth operations and guest satisfaction.