Front Desk Concierge — Guest Experience & Check-In

remingtonhotelscareers; Philadelphia (Philadelphia County); On-site; USD 20,000 - 29,000; Full time

Job summary

Remington Hotels is hiring for a Front Desk/Guest Services role. You will greet guests, check them in and out promptly, assist with pre-registration and blocking reservations, and accurately post charges using Front Office systems.

You should be able to handle cash, work within daily transactions, and assist with reservations, cancellations, and relocations as needed. A strong work ethic, teamwork, and flexibility to work nights, weekends, and holidays are essential.

Qualifications

• Strong work ethic and initiative.
• Able to work nights, weekends, and holidays.
• Enjoy working as part of a team to deliver guest experiences.

Responsibilities

• Greet and check guests in and out promptly and professionally.
• Post charges accurately and post-daily transactions.
• Manage cash handling including payments and change.
• Assist with reservations, pre-registration, and blocking when needed.
• Review reservations with special requests and block rooms accordingly.
• Understand hotel rates, discounts, and handling procedures.
• Take same-day reservations and follow cancellation/relocation procedures.

Skills

Customer service

Cash handling

Team player

Multitasking

Tools

Front Office system

Job description

Remington Hotels is hiring for a Front Desk/Guest Services role. You will greet guests, check them in and out promptly, assist with pre-registration and blocking reservations, and accurately post charges using Front Office systems.

You should be able to handle cash, work within daily transactions, and assist with reservations, cancellations, and relocations as needed. A strong work ethic, teamwork, and flexibility to work nights, weekends, and holidays are essential.