Guest Services Concierge — Part-Time Front Desk

Remington-Hospitality-; Riverside (CA); On-site; USD 21,000 - 28,000; Part time

Job summary

Marriott Riverside at the Convention Center in Riverside, CA is seeking a part-time Front Desk Associate to warmly greet guests, check them in and out, and assist with reservations. You will handle charges, maintain Front Office systems, manage reservations, and support guests with rate information and policies.

This role emphasizes teamwork, flexibility and delivering memorable guest experiences. Candidates should be able to work nights, weekends and holidays, with strong communication and the

Qualifications

• High work ethic and self-initiative.
• Ability to work varying schedules including nights, weekends and holidays.
• Team player who provides great guest experiences.
• Physical ability to work in an office environment.
• Prolonged periods of sitting at a desk and computer use; occasional standing/walking.
• Strong verbal and written communication.
• Ability to lift 10–25 pounds as needed.
• Reasonable accommodations available.

Responsibilities

• Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
• Promptly, accurately and efficiently know how and where to post all charges.
• Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
• Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
• Review any reservations with special requests and work to block rooms accordingly.
• Have knowledge of hotel rates, discounts and how to handle each.
• Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.

Skills

Guest services

Communication

Cash handling

Tools

Front Office System

Job description

Marriott Riverside at the Convention Center in Riverside, CA is seeking a part-time Front Desk Associate to warmly greet guests, check them in and out, and assist with reservations. You will handle charges, maintain Front Office systems, manage reservations, and support guests with rate information and policies.

This role emphasizes teamwork, flexibility and delivering memorable guest experiences. Candidates should be able to work nights, weekends and holidays, with strong communication and the