A premium hospitality company in South Carolina is seeking a Front Desk Agent to provide an exceptional start and end to guests' stays. Responsibilities include checking guests in and out, maintaining lobby cleanliness, and addressing guest concerns. Candidates should possess strong communication skills and a passion for customer service. Flexibility to work long hours, weekends, and holidays is essential. Join a diverse work environment with a range of employee benefits including insurance, 401(k), and growth opportunities.
Qualifications
Previous hospitality experience is helpful but not required.
Ability to stand and move at a fast pace for long periods.
Availability to work long hours, weekends, and holidays.
Responsibilities
Provide the highest quality of service to guests.
Check guests in and out efficiently.
Ensure security and confidentiality of all guest information.
Respond to and resolve guest concerns.
Maintain cleanliness of the lobby and entrance.
Skills
Strong communication skills
Passion for customer service
Ability to be flexible and adapt
Outgoing personality with a positive attitude
Job description
A premium hospitality company in South Carolina is seeking a Front Desk Agent to provide an exceptional start and end to guests' stays. Responsibilities include checking guests in and out, maintaining lobby cleanliness, and addressing guest concerns. Candidates should possess strong communication skills and a passion for customer service. Flexibility to work long hours, weekends, and holidays is essential. Join a diverse work environment with a range of employee benefits including insurance, 401(k), and growth opportunities.