Spa Front Desk Concierge | Guest Experience

Crestview Management, LLC; Myrtle Beach (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health and Dental Insurance

Company-paid Life Insurance

401(k) with company match

Free hotel rooms

Hotel discounts

Job summary

A hospitality management firm in Myrtle Beach, SC is seeking a dedicated front desk associate to perform essential spa operations. This role demands strong customer service skills, and a friendly attitude while managing appointments, the POS system, and guest interactions. Candidates must maintain cleanliness and show professionalism. The company offers competitive wages along with health benefits and 401(k) with matching. Experience in customer service or hospitality preferred.

Qualifications

• Previous customer service, hospitality, or front desk experience preferred.
• Basic computer skills and ability to learn spa booking and POS systems.
• Employees agree to dress in a style consistent with the employer’s image.

Responsibilities

• Opening and closing spa duties.
• Booking, confirming, and modifying appointments using the spa scheduling system.
• Operating the POS system for check-in, check-out, retail sales, and processing payments accurately.
• Providing spa tours to guests and explaining services, amenities, and policies.
• Delivering exceptional customer service by greeting guests warmly.
• Maintaining cleanliness and organization of the front desk, lobby, and common areas.

Skills

Customer service skills

Strong communication

Organizational skills

Multitasking abilities

Basic computer skills

Job description

A hospitality management firm in Myrtle Beach, SC is seeking a dedicated front desk associate to perform essential spa operations. This role demands strong customer service skills, and a friendly attitude while managing appointments, the POS system, and guest interactions. Candidates must maintain cleanliness and show professionalism. The company offers competitive wages along with health benefits and 401(k) with matching. Experience in customer service or hospitality preferred.