Front Desk Concierge: Customer Experience Leader

Camping World; Bakersfield (CA); Presencial; USD 19.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Tuition Reimbursement

Medical, dental, vision

Descripción de la vacante

Camping World is seeking a Receptionist to be the first point of contact for customers and to greet and direct visitors at the Bakersfield location. You will set a positive tone for the customer experience and coordinate front desk activities, including calls and VIP check-ins.

The role supports a high-standard customer service environment, requiring strong interpersonal skills, reliability, and the ability to multitask in a fast-paced setting.

Formación

• High School education or equivalent.
• Previous experience in a high-standard customer service environment preferred.
• Excellent interpersonal, presentation and relationship-building skills.
• Strong initiative and leadership abilities.
• Strong sense of personal responsibility and reliability.
• Strong organizational skills with the ability to multitask.
• Proficiency in MS Office.
• May lift up to 25 lbs and/or move up to 50 lbs with assistive devices.

Responsabilidades

• First point of contact for customers.
• Greet and welcome customers.
• Set tone for a positive customer experience.
• Check in VIP appointments and direct customers to the appropriate team member(s).
• Coordinate front desk activities including answering and directing incoming phone calls.
• Track incoming sales calls in our CRM.
• Maintain a strong work ethic with total commitment to success every day.
• Assist customers with any questions directed to the reception desk.
• Other duties as assigned.

Conocimientos

Interpersonal skills

Presentation skills

Relationship-building

Initiative/leadership

Reliability

Multitasking

MS Office

Educación

High school degree or equivalent

Herramientas

MS Office

Descripción del empleo

Camping World is seeking a Receptionist to be the first point of contact for customers and to greet and direct visitors at the Bakersfield location. You will set a positive tone for the customer experience and coordinate front desk activities, including calls and VIP check-ins.

The role supports a high-standard customer service environment, requiring strong interpersonal skills, reliability, and the ability to multitask in a fast-paced setting.