Front Desk & Community Concierge (On-Call)

Kensington Ridge HOA; Milford Charter Township (MI); On-site; USD 32,000 - 52,000; Full time

Job summary

Kensington Ridge HOA is seeking a Front Desk Monitor to greet residents and guests, answer phones, and support on-site operations at the Luxurious Kensington Ridge community in Milford, MI. This on-call, on-site role emphasizes strong communication and safety while handling administrative tasks and event setups.

Ideal candidates will have excellent customer service skills, the ability to manage multiple priorities, and experience with MS Office in a fast-paced environment.

Qualifications

• 2 years paid, professional experience in Receptionist/Administrative Support/Customer Service within an office setting.
• High School diploma or equivalent required.

Responsibilities

• Provides direct receptionist support to on-site property needs with high-quality customer service.
• Collaborates with Administrative Support and On-site Community Manager to manage front desk and calls; assists with projects.
• Filters inbound calls to determine direction and greets visitors/homeowners.
• Assists with events and pool-related activities as needed.
• Sets up for events, moves tables/chairs, and supports stage assembly.
• Work schedule may change to meet property requirements.
• Performs other related duties as directed.

Skills

Customer service

Communication

Multitasking

Organization

Team collaboration

Call handling

Problem solving

Education

High School or better

Tools

MS Office

Job description

Kensington Ridge HOA is seeking a Front Desk Monitor to greet residents and guests, answer phones, and support on-site operations at the Luxurious Kensington Ridge community in Milford, MI. This on-call, on-site role emphasizes strong communication and safety while handling administrative tasks and event setups.

Ideal candidates will have excellent customer service skills, the ability to manage multiple priorities, and experience with MS Office in a fast-paced environment.