Resident Experience Concierge — Part-Time & On‑Call

MBK Senior Living; Seattle (WA); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

401(k) plan

EAP

Free meal per shift

Health plan options

Flexible Spending Accounts

Job summary

MBK Senior Living is seeking a Part Time/On Call Concierge to deliver exceptional resident and guest experiences in a friendly, professional atmosphere. The role supports sales inquiries, handles calls, and coordinates with teams to ensure smooth front-desk operations while upholding MBK’s standards of hospitality and service.

The ideal candidate has a high school diploma, customer service experience, and the ability to multi-task in a fast-paced environment.

Qualifications

• Experience in customer service or front-desk roles preferred.
• Professional and courteous demeanor.
• Ability to communicate clearly with residents, families, and staff.

Responsibilities

• Greet residents, families, visitors warmly and professionally.
• Direct inquiries, tours, and support sales to create a positive experience.
• Answer calls promptly and route to appropriate team member.
• Assist with administrative tasks and maintain a welcoming reception area.
• Maintain knowledge of daily activities and resident services to answer inquiries.

Skills

Customer service

Hospitality

Communication

Interpersonal skills

Organizational skills

Education

High school diploma or equivalent

Tools

Basic computer systems

Job description

MBK Senior Living is seeking a Part Time/On Call Concierge to deliver exceptional resident and guest experiences in a friendly, professional atmosphere. The role supports sales inquiries, handles calls, and coordinates with teams to ensure smooth front-desk operations while upholding MBK’s standards of hospitality and service.

The ideal candidate has a high school diploma, customer service experience, and the ability to multi-task in a fast-paced environment.