HOA Front Desk & Community Services Coordinator

SUHRCO Residential Properties; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

SUHRCO Residential Properties is seeking a Receptionist to be the first point of contact for homeowners, vendors, and visitors. You will provide exceptional customer service, manage front desk operations, and support Community Managers and staff.

Responsibilities include greeting guests, handling inquiries, processing payments, maintaining records, and assisting with forms and documentation. Prior experience in a similar role and basic office software skills are preferred.

Qualifications

• High school diploma or equivalent required.
• Minimum of one year of receptionist/front desk or administrative support experience.
• Basic understanding of office procedures and customer service best practices.
• Bilingual English/Spanish is a plus.

Responsibilities

• Greet homeowners, vendors and visitors in a professional, courteous manner.
• Answer and route calls; take messages and schedule meetings for Community Managers.
• Process payments and maintain accurate payment records.
• Open/close the office and maintain front desk organization and appearance.
• Log deliveries and assist with forms and paperwork for homeowners.

Skills

Customer service

De-escalation

Communication skills

Multitasking

Confidentiality

Education

High school diploma or equivalent

Tools

Scheduling software

Payment processing

Office software (MS Suite)

Job description

SUHRCO Residential Properties is seeking a Receptionist to be the first point of contact for homeowners, vendors, and visitors. You will provide exceptional customer service, manage front desk operations, and support Community Managers and staff.

Responsibilities include greeting guests, handling inquiries, processing payments, maintaining records, and assisting with forms and documentation. Prior experience in a similar role and basic office software skills are preferred.