Senior Living Concierge & Guest Experience Lead

Cogir-Senior-Living-2; Mill Creek (WA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Pay on demand

Health insurance

Paid time off

401K with company match

Free meals

Employee assistance program

Referral program

Job summary

Cogir Senior Living in Mill Creek, WA is seeking a friendly Concierge to be the first point of contact for residents, families and visitors. You will provide front desk coverage, schedule transportation, and coordinate resident services to ensure a welcoming environment.

Ideal candidates have 6–12 months of customer service or front desk experience, strong communication skills, and the ability to multitask while maintaining confidentiality and a professional demeanor.

Qualifications

• High School Diploma or equivalent.
• 6-12 months of front desk or customer service experience.
• Proficient with Word, Excel and Outlook.

Responsibilities

• Answer a multi-line telephone, directing calls and inquiries as needed.
• Greet families, residents, guests and vendors with a smile.
• Maintain visitor logs and monitor access to the community.
• Assist residents with transportation, activities or appointments.
• Support management with administrative tasks and data entry.

Skills

Customer service

Front desk experience

Multitasking

Education

High School Diploma

Tools

Word

Excel

Outlook

Job description

Cogir Senior Living in Mill Creek, WA is seeking a friendly Concierge to be the first point of contact for residents, families and visitors. You will provide front desk coverage, schedule transportation, and coordinate resident services to ensure a welcoming environment.

Ideal candidates have 6–12 months of customer service or front desk experience, strong communication skills, and the ability to multitask while maintaining confidentiality and a professional demeanor.