Bilingual Front Desk Specialist - HOA Admin

SUHRCO Residential Properties

Bellevue (WA)

On-site

USD 36,000 - 48,000

Full time

3 days ago

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Job summary

SUHRCO Residential Properties in Bellevue, WA is seeking a friendly Receptionist to serve as the primary contact for homeowners, vendors, and visitors. You will manage front desk operations, handle payments and documentation, and support Community Managers and office staff.

The role requires a high school diploma and at least 1 year in receptionist or customer service roles; bilingual English/Spanish is a plus.

Qualifications

High school diploma or equivalent.
Minimum of one year in receptionist/front desk/customer service/administrative support.
Basic office procedures, recordkeeping, and customer service best practices.
Preferred: experience in property management or HOA; bilingual in English/Spanish; cash handling.
Familiarity with appointment scheduling systems and property management software.

Responsibilities

Greet homeowners and visitors professionally and assist them.
Respond to walk-in inquiries and direct to appropriate staff.
De-escalate tense situations per company policies.
Answer and route incoming calls; take messages and follow up.
Schedule CM appointments and coordinate meetings.
Serve as primary contact for homeowner inquiries via phone, email, and in person.
Provide information on community policies, assessments, and HOA procedures.
Process payments from homeowners and maintain accurate records.
Open/close the main office and maintain front desk appearance.
Accept, sign for, and log deliveries and distribute paperwork.