Front Desk Client Specialist - Tax Season Ready

H&R Block, Inc.; Twin Oaks (MO); Presencial; USD 17.000 - 22.000; Tempo parcial

Resumo da vaga

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the friendly first impression for clients. You will manage scheduling, support daily office operations, and work with tax professionals in person.

This in-person role requires evenings and weekends during tax season and offers a pathway into tax preparation or office leadership. The position emphasizes client-facing service, confidentiality, and teamwork to ensure a smooth, professional experience in our

Qualificações

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills with teamwork.
• Ability to multitask and prioritize throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort with Microsoft Office, Teams, and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming first impression as the face of the office.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Conhecimentos

Client service

Multitasking

Communication

Office software

Scheduling systems

Evenings/weekends

Formação

High school diploma/GED

Ferramentas

Microsoft Office

Teams

Scheduling systems

Descrição da vaga

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the friendly first impression for clients. You will manage scheduling, support daily office operations, and work with tax professionals in person.

This in-person role requires evenings and weekends during tax season and offers a pathway into tax preparation or office leadership. The position emphasizes client-facing service, confidentiality, and teamwork to ensure a smooth, professional experience in our