Front Desk Client Specialist — Tax Office

H&R Block, Inc.; Fort Riley (KS); Presencial; USD 26.000 - 36.000; Jornada completa

Descripción de la vacante

H&R Block in Fort Riley, KS is seeking aseasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will coordinate with tax professionals, handle documents, and maintain a welcoming, confidential client experience during tax season.

Ideal candidates have strong communication, multitasking, and organizational skills, with proficiency in Microsoft Office and scheduling tools.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for collaboration with team members and clients.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools (e.g., Microsoft Office, Teams).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conocimientos

Client focus

Interpersonal skills

Multitasking

Detail orientation

Office software

Evenings/weekends availability

Educación

High school diploma / GED

Receptionist/front desk experience

Herramientas

Microsoft Office

Microsoft Teams

Scheduling systems

Descripción del empleo

H&R Block in Fort Riley, KS is seeking aseasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will coordinate with tax professionals, handle documents, and maintain a welcoming, confidential client experience during tax season.

Ideal candidates have strong communication, multitasking, and organizational skills, with proficiency in Microsoft Office and scheduling tools.