Front Desk & Client Services Specialist (Evenings/Weekends)

H&R Block, Inc.; Oswego Township (IL); On-site; USD 21,000 - 37,000; Part time

Job summary

H&R Block, Inc. is hiring a Seasonal Client Service Professional / Receptionist in Oswego, IL. You will be the welcoming first impression for clients, manage scheduling, and support daily office operations under tax-season demand.

This in-person role offers hands-on training and a clear path to growth in tax services. Ideal candidates bring strong interpersonal skills, the ability to multitask, and comfort with basic office software.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and provide a positive first impression.
• Manage client scheduling and calendar coordination.
• Support daily office operations and teamwork.
• Assist tax professionals during busy periods.

Skills

Customer service

Interpersonal skills

Multitasking

Organization

Computer skills

Evenings & weekends

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is hiring a Seasonal Client Service Professional / Receptionist in Oswego, IL. You will be the welcoming first impression for clients, manage scheduling, and support daily office operations under tax-season demand.

This in-person role offers hands-on training and a clear path to growth in tax services. Ideal candidates bring strong interpersonal skills, the ability to multitask, and comfort with basic office software.