Receptionist & Client Service Pro — Evenings/Weekends

H&R Block, Inc.; Aurora (IL); On-site; USD 21,000 - 37,000; Part time

Benefits offered by this job

Competitive pay

Medical and prescription drug coverage

401(k) Plan

Employee Assistance Program

Fitness center programs

Associate discount program

Job summary

H&R Block in Aurora, IL is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. You will manage scheduling, support daily office operations, and collaborate with tax professionals.

This in-person role offers training and pathways to tax prep or leadership, with evening and weekend hours during tax season. The position emphasizes client service, strong communication, and multitasking in a fast-paced environment, backed by competitive pay

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for client interactions.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.

Responsibilities

• Greet clients and manage check-in/check-out.
• Coordinate client scheduling and calendar management.
• Support daily office operations and team collaboration.
• Assist tax professionals during peak periods.
• Work in-person, including evenings and weekends during tax season.

Skills

Customer service

Communication

Multitasking

Attention to detail

Office software

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Aurora, IL is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. You will manage scheduling, support daily office operations, and collaborate with tax professionals.

This in-person role offers training and pathways to tax prep or leadership, with evening and weekend hours during tax season. The position emphasizes client service, strong communication, and multitasking in a fast-paced environment, backed by competitive pay