Front Desk & Client Services Specialist

H&R Block, Inc.; Pahrump (NV); On-site; USD 22,000 - 28,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. This in-person role handles client check-in, scheduling, and light office support, working with a team of tax professionals.

You will greet clients, answer calls, match clients with the right tax professional, and help maintain a tidy, professional office while protecting confidential information.

Qualifications

• Experience in fast-paced, client-centric environment required.
• Strong interpersonal and communication skills; able to collaborate with team and serve clients professionally.
• Ability to multitask and manage priorities throughout the day.

Responsibilities

• Greet clients warmly and create a welcoming first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and team members to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication skills

Multitasking

Team collaboration

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. This in-person role handles client check-in, scheduling, and light office support, working with a team of tax professionals.

You will greet clients, answer calls, match clients with the right tax professional, and help maintain a tidy, professional office while protecting confidential information.