Seasonal Client Service & Front Desk Specialist

H&R Block, Inc.; Fort Morgan (CO); Presencial; USD 21.000 - 37.000; Tempo parcial

Resumo da vaga

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. You’ll greet clients, answer phones, schedule appointments, and support daily office operations in person.

In this on-site role, you’ll help with check-in, document scanning, and maintaining a professional, organized office. You’ll work with tax professionals and teammates, handling confidential information with discretion.

Qualificações

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs (Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conhecimentos

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Tech comfort

Evening/weekend availability

Formação

High school diploma or GED

Ferramentas

Microsoft Office

Teams

Scheduling systems

Descrição da vaga

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. You’ll greet clients, answer phones, schedule appointments, and support daily office operations in person.

In this on-site role, you’ll help with check-in, document scanning, and maintaining a professional, organized office. You’ll work with tax professionals and teammates, handling confidential information with discretion.